- What could cause a shipping delay?
- How do I request a Warranty?
- Do you ship outside of the USA?
- Do you offer free shipping?
- Damaged / Lost Shipment
Q: What could cause a shipping delay?
A delay can sometimes happen due to holiday hours, natural disasters/unusual weather. If there is a greater possibility of a shipping delay, we will notify you before your item ships.
Q: How do I request a Warranty?
Warranty on product is based on the manufacturers warranty. There is no 30 day money back guarantee.
Q: Do you offer free shipping?
Yes we offer free shipping for the U.S. with the exception of Alaska and Hawaii.
Q: Damaged / Lost Shipment
If your shipment becomes damaged or lost in transit, please notify one of our customer service representatives immediately. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Top Edgeis not liable for damage claims that are denied due to customer negligence.